Official Cases Ladder FAQs
Here is Cases Official FAQ
site. There are many good questions that will provide you with the answers
you are looking for.
This link is if you are having
problems or questions about your Premium Membership.
This link is for you to send in
your suggestions for improvements to the Cases or MyLeague programs.
Use this email address for
questions about your Ladderbux Store purchase.
Use this to send praise for
any Staff member of Cases.
Use this link if you are having issues with your Platinum or Diamond homepages.
TD Complaint or Op Complaint
THIS IS FOR REGULAR CASES
LADDERS ONLY PLEASE. Please use the 'Contact Us' link from your
Ladders main page. Then select either the TD Complaint or Ladder Op Complaint link. This is to complain about a member of either the TD team or Op team. This does include complaints on the TDMs and OPMs.
Support (Sales and Billing issues ONLY)
360.419.7165 (Monday-Friday, 9AM-5PM Pacific Time)
Having problems with another
Please have your HA contact the HA of the other league by email to try and get this resolved.
If this can not be resolved by direct contact with the other league, then have the HA submit this as an Admin Complaint using the Admin Complaint form found on their Admin menu.
General problems or questions
about your MyLeague
Have one of your Admins us the
'Get Support' link from their Admin page. This does not include
problems with Premium account, problems with TD accounts, or problems with a
TD account problem or a problem
with a tournament
Log into either your TD Admin page
or HTD Admin page. Click the link marked 'tourney support'. We will
get the problem resolved faster if you do use the proper link.